Last updated Aug 9, 2025
We are Klinikmed Technologies Private Limited, doing business as Medikloud ("Company", "we", "us", or "our"), a company registered in India at:
11-1-18b, Putchala Street, Vizianagaram, Andhra Pradesh 535002.
We operate:
You can contact us by:
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Klinikmed Technologies Private Limited, concerning your access to and use of the Services. By accessing the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Legal Terms.
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
We are the owner or the licensee of all intellectual property rights in our Services, including all:
Our Content and Marks are protected by copyright and trademark laws globally. The Content and Marks are provided "AS IS" for your personal, non-commercial use only.
Subject to your compliance with these Legal Terms, we grant you a non-exclusive, non-transferable, revocable licence to:
Solely for your personal, non-commercial use. You may not copy, reproduce, republish, upload, post, display, encode, translate, transmit, distribute, sell, license, or exploit any part of the Services for commercial purposes without our prior written permission. To request permission: hello@medikloud.com
By sending us any content, you agree to assign all intellectual property rights in such Submissions to us. We may use these for any lawful purpose without acknowledgment or compensation.
You are solely responsible for your Submissions and agree to reimburse us for any losses resulting from violations.
By using the Services, you represent and warrant that:
Providing false info may result in suspension or termination of your account.
You may be required to register to use the Services. You agree to:
We may reclaim usernames if they are deemed inappropriate, obscene, or otherwise objectionable.
We strive to accurately display colors, features, specifications, and details of products. However, we do not guarantee accuracy.
You agree to provide accurate account and payment info, update info as needed, pay all charges including taxes in INR, and allow us to charge your selected payment method upon order.
We may correct pricing errors and refuse or limit orders if necessary.
Subscriptions auto-renew unless canceled. We charge your payment method recurringly without additional approval unless you cancel.
Email us at hello@medikloud.com. Cancellations take effect at the end of your paid term.
We may adjust fees and will notify you in accordance with applicable law.
To initiate a return, please email our customer service team at hello@medikloud.com to obtain a Return Merchandise Authorization (RMA) number.
After receiving your RMA number:
After we receive and inspect your returned item, we will process your refund or exchange within two (2) business days. Refunds may take 1–2 billing cycles to appear on your statement.
Software provided may come with an End User License Agreement (EULA). If not:
You agree not to use the Services for anything outside their intended purpose. Prohibited activities include:
Any such actions may result in suspension or termination of access.
The Services may provide opportunities to create, submit, post, display, transmit, or broadcast content (collectively, "Contributions"). These may be viewable by other users and on third-party websites and will be treated in accordance with our Privacy Policy.
By making Contributions, you represent and warrant that:
You retain ownership of your Contributions but are fully responsible for them. We are not liable for any statements in your Contributions.
You may install and use the App on your personal device in accordance with these Legal Terms. You agree NOT to:
You may connect your account with a Third-Party Account (e.g., Facebook, Google). By doing so:
You can disconnect a Third-Party Account at any time. Your relationship with these third parties is governed by your agreements with them, not us.
The Services may contain links to third-party websites or services. We do not monitor, verify, guarantee, or endorse them. Accessing or using them is at your own risk. You agree to hold us blameless from any loss or harm from using Third-Party Content or Websites.
We reserve the right to:
We care about your privacy. Please review our Privacy Policy. By using the Services, you agree to be bound by it. Our Services are hosted in India. If you access them from another region with different data laws, you consent to your data being transferred and processed in India.
These Terms remain effective while you use the Services. We may, without notice, terminate or suspend your access if you breach any part of these Legal Terms, break any law, or we choose to do so. If terminated, you may not register a new account and we reserve the right to take legal action against violations.
We reserve the right to modify, remove, or discontinue the Services at any time without notice. We are not responsible for downtime, delays, or interruptions due to updates or maintenance.
These Legal Terms are governed by the laws of India. You and Klinikmed Technologies Private Limited agree that all disputes will be subject to the exclusive jurisdiction of the courts of India.
The parties agree to first attempt informal negotiations for at least sixty (60) days before initiating arbitration.
Any dispute shall be resolved by the International Commercial Arbitration Court under the European Arbitration Chamber.
The Services may contain errors, inaccuracies, or omissions. We reserve the right to correct, update, or change such information at any time without notice.
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. To the fullest extent permitted by law, we disclaim all warranties. We are not responsible for any third-party advertisements or services linked through the Services.
In no event shall we be liable for direct or indirect damages, lost profits, data, or revenue. Our maximum liability shall not exceed the amount paid by you to us in the three (3) months prior to the event giving rise to the claim.
You agree to defend, indemnify, and hold us harmless from claims or damages resulting from your use of the Services, breach of these Legal Terms, or harm caused to another user.
We retain data you transmit for the purpose of operating the Services. While we perform regular backups, you are solely responsible for your own data. We are not liable for loss or corruption of data.
By using the Services, you agree to receive electronic communications. This includes all transactions initiated or completed electronically with us.
To stop receiving messages, call: +91 7702670993
Questions? Email: hello@medikloud.com or call: +91 7702670993
[Reserved]
If you have complaints or require assistance regarding the Services, contact: